I got a new nano tonight. I had to go to the apple store in the freaking mall to do it, but it's done. Once there I went to the counter and they had me sign up for a visit with the Genius Bar. The wait was two hours. I couldn't believe that so I decided to stick around to see how long it might take. It was about 40 minutes.
I told them what happened. They checked it out and said that they were looking for a specific problem. They couldn't find that problem with mine. They said that the LCD screen was crushed. I played dumb. I really don't think I did anything, but I wanted to see what they'd do...
They bent the rules. Grabbed a refurbished 4 gig white nano from the back. Synced it with my warranty and let me be on my way.
While I was there, I noticed that the Nano was almost literally flying out the door. People were buying them like crazy. Sales clerks kept going to the back room and grabbing more. Over and over again. The ironic thing is that they had no cases in stock. Not one. I see a huge business for someone to create sweet cases for the nano. For one thing, they scratch too easily, for another, the screen has a tendency to crack. If you think you're going to carry it around in your pocket, and it will be cool, think again. Find a case. I don't care if you carry it around in an Altoids box, you'll be happy you did.
Here are links to some nice cases coming out: